Delivery Information for BeautyFitFashion
At BeautyFitFashion, we are committed to ensuring a smooth and efficient delivery process for all our customers. Please review our delivery terms and conditions, which adhere to the legal requirements for eCommerce retailers in the UK. By placing an order with us, you agree to the following terms:
Delivery Options & Charges
We offer several delivery options to meet your needs. The cost of delivery will vary depending on the size of the order and the delivery destination. The available options and prices will be shown at checkout before you confirm your order.
- Standard UK Delivery: Estimated 3-5 working days.
- Express UK Delivery: Estimated 1-2 working days.
- Free Delivery: On orders over £50 (Standard UK delivery only).
- International Delivery: Prices and timescales vary by location. Please allow extra time for customs clearance.
Processing Times
Orders are processed Monday through Friday, excluding public holidays. We aim to dispatch all orders within 1-2 working days of payment confirmation. Please note that express delivery orders placed after 1 PM will be processed the next working day.
Delivery Timeframes
Once your order is dispatched, you will receive a confirmation email with tracking information. The estimated delivery times may vary depending on the delivery method selected at checkout:
- Standard UK Delivery: 3-5 working days from dispatch.
- Express UK Delivery: 1-2 working days from dispatch.
- International Delivery: 5-10 working days from dispatch (times may vary depending on destination and customs).
Delivery Restrictions
We deliver to most locations within the UK, including England, Scotland, Wales, and Northern Ireland. For international delivery, please ensure your country is listed at checkout. Any applicable customs duties, taxes, or fees for international deliveries are the responsibility of the buyer.
Missed Deliveries
If no one is available to receive your delivery, the courier may leave a card with instructions on how to reschedule delivery or where to collect your parcel. It is the customer’s responsibility to rearrange delivery within the courier’s timeframe. Failure to collect or rearrange delivery may result in the item being returned to us, and additional shipping fees may apply for resending the item.
Tracking Your Order
All orders dispatched with a tracked service will include a tracking number. You can track your delivery using the courier’s website and the tracking number provided in your dispatch email.
Delivery Issues
In the unlikely event that your order is lost or damaged during delivery, please contact our customer service team immediately at [email protected] or call us at +44 7442 206211. We will work with the courier service to investigate the issue and ensure a satisfactory resolution, which may include replacing the item or refunding your purchase.
Returns and Cancellations
If you wish to return your item, please refer to our Returns & Refunds policy for detailed information on how to initiate a return. You may also have the right to cancel your order under the Consumer Contracts Regulations 2013 within 14 days of receiving your goods.
Legal Compliance
BeautyFitFashion complies with all relevant UK consumer protection laws, including the Consumer Rights Act 2015, the Distance Selling Regulations, and the General Data Protection Regulation (GDPR). Our delivery services also meet the legal requirements for eCommerce businesses operating in the UK.
By placing an order on our website, you agree to these terms and conditions. If you have any questions or concerns about our delivery services, feel free to contact us at [email protected] or +44 7442 206211.
